Rob is the chief product officer for global banking and payments for FIS.
Mr. Lee has held a number of executive positions within FIS including customer interactions, collections operations technology, customer experience analytics and outsourcing programs and solution delivery in Australia, Canada and Southeast Asia.
Prior to FIS, Rob was founder & CEO of Swyft technology, leading the business from start-up through several rounds of capital and successful deployment at large financial services, cable and telecom clients. Swyft Technology empowers organizations of any size, in any industry to delight their customers through personalized interactions, seamlessly integrated across every communication channel - including call centers, websites, mobile devices and voice response units. Using a true software-as-a-service model, the Swyft Interaction Hub provides the shortest time to value with the least amount of risk. Swyft customers include cable companies, banks, telecom companies and insurance organizations.